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In some cases, PC users implemented their own procedures for backups, using a combination of PKZIP (PKWARE Inc., Brown Deer, Wis.) and CA-XCOM (Computer Associates, Islandia, N.Y.) to compact and transmit files to mainframe storage. 'We needed to ensure that this distributed data was protected and recoverable in a fashion similar to what we’ve performed in the mainframe environment.'Īlthough continually evolving disaster recovery plans were in place for the mainframe environment, Wendy’s realized it needed to expand those plans to include its servers. 'The servers were used to support both critical and non-critical applications,' says Ohanian.

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Like many companies, changing business requirements eventually saw the technology evolve to include more than 40 Windows NT servers. The drive toward client/server applications back then caused a great deal of critical data to be created on a growing number of OS/2 servers in a token ring network. However, this clever slogan could possibly have originated several years ago from within the halls of the company in the form of 'Where’s the File?' 'Now, we receive automatic notification only in the event of a failure.'Īrguably, one of the most popular ad campaigns ever launched by Wendy’s was, the 'Where’s the Beef?' slogan uttered by Clara Peller. 'Before we installed FDR/UPSTREAM, we were required to monitor logs and keep an eye on a separate PC console to determine if the backups were successful,' says Ohanian. Additionally, it provided a centralized location for administering server-based storage management tasks with the added benefit of managing by exception. The implementation enabled the company to further exploit the automation tasks already in existence in the mainframe environment through integration with established backup/recovery procedures. The product provides full, incremental and differential backup and supports PC servers running NT, Novell, OS/2, as well as UNIX servers and client workstations. FDR/UPSTREAM is a storage management tool for centralized, automated and unattended backup/restore and archival from PC/LAN/UNIX systems to OS/390 MVS mainframe server tape and DASD.

It was also imperative that the toolset allowed us to manage our servers alongside of everything else.'Īfter evaluating a number of methods and tools, Wendy’s implemented FDR/UPSTREAM from Innovation Data Processing (IDP Little Falls, N.J.).

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'It was imperative that we implement a toolset that could handle both incremental and full server backups and restores. 'Centralization and automation was crucial,' says Ohanian. However, as a mainframe-centric environment with established procedures for data center automation, Wendy’s required a solution that would integrate server storage management with the tasks controlled by its job scheduling system and the vaulting capabilities provided by its tape management system. 'Early on, we began to struggle with a method for including server data in our enterprise recovery plans.' 'With the implementation of new distributed systems during the past five years, we’ve seen our server data grow from approximately 250,000 files in 8.9 gigabytes to 1.9 million files in nearly 1/2-terabyte,' says Ed Ohanian, Director of Enterprise Technology Services. Connected to such growth is the challenge of implementing effective file backup, recovery and archival procedures. While the vast majority of all critical application processing at Wendy’s occurs in the MVS mainframe environment, Wendy’s IT professionals have witnessed an exponential leap in the number of network servers required to support a multitude of new, distributed systems. Similar expectations exist within the company – especially when ensuring the reliability, availability and recoverability of a growing amount of data residing on corporate network servers. implements Innovation Data Processing's FDR/UPSTREAM, enabling the company to further utilize existing automation tasks through established backup and recovery procedures.Ĭustomers around the world have learned to expect fast, prompt and courteous service when visiting any one of the 7,000 restaurants of Wendy’s International, Inc. Welcome to Wendy's, How May I Protect Your Server Data? Centralized Backup Management at Wendy's Internationalįast-food giant Wendy's International Inc.